Self-Service Patient Information Kiosks
Self-Service Patient Information Kiosks are specialized self-service devices designed to provide convenient and efficient medical information services for patients.
These kiosks are typically equipped with user-friendly touchscreen interfaces and possess the following main features and functions:
Convenient information access: Patients can easily query their personal medical records, appointment information, visit history, test reports, and other crucial medical data through the kiosks.
Appointment registration services: Patients are able to independently select doctors, appointment times, and complete the registration process, reducing waiting times in queues.
Medical expense inquiry and payment: They can view detailed expense lists, including charges for medicines, examinations, treatments, etc., and support various payment methods for online payments.
Hospital navigation and department introduction: Provide the hospital layout and location information of departments, helping patients quickly find their destinations. At the same time, introduce the functions of each department and the expert teams.
Health education and promotion: Display knowledge and promotional materials on disease prevention, health preservation, etc., to enhance patients' health awareness.
For instance, in large general hospitals, after entering the hospital, patients can directly go to the Self-Service Patient Information Kiosks to quickly check their appointment times and the locations of the consulting departments. If they need to pay medical expenses, they can also complete the operation at the kiosks without queuing at the payment windows.
In some specialized hospitals, the kiosks can also provide rehabilitation suggestions and precautions for specific diseases.
The emergence of Self-Service Patient Information Kiosks not only improves the service efficiency of hospitals and enhances the medical experience of patients but also reduces the work pressure of hospital staff, enabling more rational allocation and utilization of medical resources.
In the future, with the continuous advancement of technology, Self-Service Patient Information Kiosks are expected to achieve more intelligent functions, such as data interconnection with smart wearable devices and personalized medical advice push, providing patients with more comprehensive and precise medical services.
