A "政务自助服务终端机" (government self-service terminal) is an automated device designed to facilitate public access to government services and information. It allows users to perform various tasks independently, such as:
- Information Inquiry: Accessing government policies, regulations, and service guidelines.
- Application Submission: Completing and submitting forms for various government services.
- Payment Processing: Paying fees for services like permits or fines.
- Document Printing: Printing certificates, receipts, or other official documents.
- Appointment Scheduling: Booking appointments for in-person services or consultations.
These terminals improve service efficiency, reduce wait times, and enhance the accessibility of government services by providing a user-friendly interface and secure transaction options.
